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How to cancel my Apple subscription?

The first thing you need to know is: uninstalling the app will not automatically stop your subscription - because it's attached to your iTunes account. You must actively cancel the subscription using the process described below. If you uninstall the app but don't cancel your subscription first, you will still be charged by Apple.

There are 2 ways to manage your Apple subscriptions: on your portable device (iPad, iPhone or iPod) or on your computer.

Cancel subscription on iPhone, iPad or iPod

  1. Access Settings in the home of your device;
  2. Scroll down and tap iTunes Store and AppStore;
  3. Tap your e-mail and Apple ID, View Apple ID and enter your password;
  4. Now, tap Subscription - Manage and select PlayKids;
  5. Turn off the auto-renewal option and tap Done.

Guide to cancel your Apple subscription Click on the image to enlarge it.


Cancel subscription on your computer

  1. Open iTunes.
  2. Click Sign In and enter your Apple ID.
  3. Click your name, and select Account Info from the drop-down menu.
  4. Enter your password again.

On the Account Information screen:

  1. Scroll to the Settings section. 
  2. To the right of Subscriptions, click Manage.
  3. Choose PlayKids.
  4. Turn off Automatic Renewal to cancel your subscription. Your subscription will stop at the end of the current billing cycle.

Cancelling your subscription won't be a goodbye forever, we'll be always with the doors open to you and your family, click here and read how to get the ticket to ride PlayKids' train once more!

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