HELP CENTER

Can I watch videos without internet access?

 

You can watch videos that have been downloaded even if you’re not connected to the internet!

Videos that have been downloaded are loaded on your device and can be played offline! Darker thumbnails mark videos that weren't downloaded yet.

Once you tap to download, it gradually changes from dark to light, showing its download progress. When the Play symbol pops up, it's ready to watch!

Videos marked with padlocks require a subscription to be unlocked. Get yours today and have lots of fun!

Videos marked with a green arrow are available for download!

Please refrain from losing the app during video download to make sure your download won't be interrupted.

We recommend you always download videos prior to giving the device to your child.

 

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