HELP CENTER

I try to download the app and it says "package file is invalid"

If you’re trying to download the app through Google Play Store and the error message "package file is invalid" appears, please do the following:

  1. Open your device's main Settings app.
  2. Touch Apps or Application manager (depending on your device, this may be different).
  3. Touch Google Play Store > Clear cache > Clear data.
  4. Touch the back arrow.
  5. Select Download Manager > Clear cache > Clear data.

After that, please try to download PlayKids again. If you still facing the problem, please contact Google Play Store customer support.

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