Important: Uninstalling or removing the app will not automatically stop your subscription - you must actively cancel the subscription using one of the process described here.
Please note that canceling a subscription will stop the recurring fee moving forward, and you will have access to the content until your last payment expires.
To cancel a subscription from your device:
- Open the Google Play Store app.
- Open Menu (An icon with three horizontal bars, usually located on top left space of your screen. You can try to click on the bag icon on that position, if your device shows it.)
- Tap My Apps > Subscriptions and tap on the app of the subscription you’d like to cancel. Alternatively, tap Menu > My Apps > Tap the app of the subscription you’d like to cancel > Tap the app’s details page.
- Tap “Cancel” and “Yes” to confirm the cancellation.
If you wish, you can find some more instructions on Google Support page, or you can contact us!
After cancelling, we would really appreciate your feedback on why do you want to terminate your subscription. Your opinion is important for us to keep working on our app to get it better. Please send a note to firstname.lastname@example.org.