To check the status of your subscription:
- Inside the PlayKids app:
Take the device you signed;
Open the PlayKids app;
Go to Settings;
Click Account Settings.
- In the Google Play Store:
- Access wallet.google.com
- Log in with your email used in the subscription.
- Select Subscriptions on the left menu
- Click on the subscription plan to view more information.
- In the PlayKids Parents
To find out if your account has a signature, you can enter here https://parents.playkids.com/login.html?vrd=true, go to "PlayKids Parents" in the upper right corner and log in. In the left menu there is the option "Account" and you can see the status and validity of your signature.
Please, send a message to our Support Team by clicking here!