In order to you enjoy PlayKids on all devices that have the application installed, you have to create a PlayKids Account and use it on those devices. To link the subscription with the account, just follow the steps below.
Apple devices:
Take the device you signed up for or enter into the App Store account that the subscription was made;
Go in settings;
Click on PlayKids Account;
Create an account;
Create your account.
Android devices:
Take the device you signed up for or sign in to the Google Play Store account that the subscription was made;
Go in settings;
Click on PlayKids Account;
Create an account;
Create your account.
To find out if your account has a signature, you can go to "Parental Area" in the upper right corner and sign in. In the left menu there is the option "Account" and you can see the status and validity of your signature.
P.S .: It is important to remember that not necessarily those who have a signature have a PlayKids Account. You can have a subscription without an account, and have an unsigned account. The account is useful to share your data, since the subscription is important to unblock the videos. If you want to make a signature, take a look at the article "I want to make a signature"
Do you still need help?
Please, send a message to our Support Team by clicking here.