If you’re trying to download the app through Google Play Store and the error message "package file is invalid" appears, please do the following:
- Open your device's main Settings app.
- Touch Apps or Application manager (depending on your device, this may be different).
- Touch Google Play Store > Clear cache > Clear data.
- Touch the back arrow.
- Select Download Manager > Clear cache > Clear data.
Got any questions?
You can send an e-mail to our Support team to speak directly to our team.