In order to watch videos without internet, you need to download them first. So before you go somewhere where you will not have internet, let your child's favorite cartoons down.
After downloading is complete, make sure the videos have been downloaded correctly. Videos may be downloaded incorrectly if you use a very slow or unstable internet connection or use external storage.
If you've already downloaded the videos and they do not play, use the Delete Videos feature in the app settings and download them again!
Got any questions?
You can send an e-mail to our Support team to speak directly to our team.