Skip to main content
PlayKids Help Center home page
Submit a request
Sign in
  1. PlayKids
  2. How to use PlayKids

How to use PlayKids

Download the app

  • How to download the application?

How to activate code or coupons

  • How do I redeem a Code?

Child's profile

  • How to add children's profile?
  • How to delete a child's profile?
  • How to switch profiles on PlayKids?

How to access to the exclusive content

  • Activating your PlayKids
  • I'm a subscriber and my videos are still locked!
  • I try to download the app and it says "package file is invalid"

Watch videos without internet

  • Can I watch videos without internet access?
  • Does it work while I'm offline?

Updating the app

  • How do I update PlayKids?

How to delete videos

  • How can I delete videos?
PlayKids
Deutsch Español Français (France) 日本語 Português do Brasil 繁體中文